SmallBizGenius Analysis

Dailygreatness, specializing in planners and journals, receives mixed reviews. Customers report issues with order fulfillment, product quality, and customer service responsiveness.

Category Breakdown

Scores based on analysis of 7 recent reviews

Customer Service

2.0/10

Reviewers frequently criticize Dailygreatness's customer service for being slow, unresponsive, and unhelpful. Many customers report difficulty getting in touch with support, receiving delayed responses, or being ignored altogether when seeking assistance with order issues or returns.

5 reviews mention this

Shipping & Delivery

1.5/10

Several reviewers report issues with shipping and delivery, including orders not arriving within the promised timeframe or not arriving at all. The lack of tracking information and poor communication from the company exacerbate these issues.

3 reviews mention this

Returns & Refunds

1.0/10

A significant number of reviewers express frustration with Dailygreatness's return and refund process. Customers report difficulty obtaining return addresses, being denied refunds despite guarantees, and having their emails ignored when seeking resolution.

4 reviews mention this

Product Quality

3.0/10

Some reviewers criticize the quality of Dailygreatness products, citing issues such as design flaws, excessive bulkiness, and overall poor value for the price. One reviewer described a product as 'uninspiring & poor quality'.

4 reviews mention this

Pros & Cons

Common Complaints

Orders not received and refunds denied Mentioned 2x
"I never received my product and they refused to give me a refund. This company is a scam."
Slow or unresponsive customer service Mentioned 5x
"support is very slow to respond."
Difficulty with returns and refunds Mentioned 4x
"I have had no refund and all my emails have gone unanswered."
Shipping delays and lack of tracking information Mentioned 3x
"Order item on the 25th of Nov and still awaiting delivery - the delivery that was Royal Mail 48 hrs!"
Product quality issues and design flaws Mentioned 2x
"These are undated so you can add your own in, except on one quarter, the squares to write the date in are black, so it's difficult to make out what you have written."

Common Questions About Dailygreatness

Answers derived from customer review patterns

Is Dailygreatness legit and trustworthy?

Based on 7 reviews, there are significant concerns about Dailygreatness's legitimacy and trustworthiness. Multiple customers report issues with undelivered orders, denied refunds, and unresponsive customer service. These experiences raise red flags and suggest potential risks associated with making purchases from this company. While some customers may have positive experiences, the prevalence of negative feedback warrants caution.

Based on 7 reviews

Does Dailygreatness have good customer service?

The reviews indicate that Dailygreatness's customer service is a major area of concern. Many customers report experiencing slow response times, difficulty getting in touch with support, and being ignored when seeking assistance with order issues or returns. The lack of responsiveness and unhelpful interactions contribute to a negative customer experience and raise doubts about the company's commitment to resolving customer problems effectively.

Based on 5 reviews

What is Dailygreatness's return policy like?

Based on the reviews, Dailygreatness's return policy appears to be problematic and inconsistently applied. Several customers report difficulty obtaining return addresses, being denied refunds despite guarantees, and encountering resistance from customer service when attempting to initiate returns. The lack of clarity and the challenges customers face when trying to return products suggest that the company's return policy may not be customer-friendly or transparent.

Based on 4 reviews